+7 (800) 500-64-22

IT Operations Manager (Information Technology Services Department)

Параметры вакансии

Дата публикации вакансии: 26.01.2017
Заработная плата: 30000 руб.
Регион: Москва

The vacancy is opened at JSC KPMG.

Key responsibilities and accountabilities:

  • Analyze business processes, taking into account business strategy and goals, data flows, existing systems/applications, IT architecture and suggesting ways of optimizing them.
  • Critically evaluate information gathered from multiple sources, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Represent requirements using alternative views, such as visual analysis models (diagrams), prototypes, presentations.
  • Write requirements specifications according to standard templates.
  • Proactively communicate and collaborate with external and internal customers to analyze business needs and functional requirements and deliver the project documents as needed (Business case, Functional and non-functional requirements, Use Cases, UI mock up, Test cases).
  • Assist with the development of the internal IT policies and procedures
  • Successfully engage in multiple projects simultaneously.
  • Be the liaison between the business units, technology teams and support teams.
  • Organize and track work of yourself and project team taking into account priorities of the tasks and projects.
  • Necessary participation in testing.
  • Provide trainings to support teams prior to a project launch.

Competencies, Skills and Experience:

  • 1-2 years of experience in business analytics and/or project management in IT.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts in English and Russian.
  • Interviewing and questioning skills.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Understanding the principles of corporate systems (ERP, CRM, ECM etc.) and processes behind them.
  • Strong skills to operate in multi-tasking environment and control different flows of work, planning, attention to details while keeping direction.
  • Capacity to work under pressure and proven ability to meet deadlines.
  • Conflicts and resistance management.
  • Good presentation skills.
  • Understanding/Certification in BABoK, Prince2 or PMBoK is a plus.
  • Higher technical education.
  • Russian - Fluent, English – Fluent.

Technical skills:

  • Business processes modeling in specified notation (preferred UML, knowing of any other notation like BPMN, EPC is a plus).
  • System development life cycle knowledge (Waterfall, Agile, SCRUM).
  • Understanding of database concepts.
  • Knowledge of the MS SQL (execution of the basic queries, etc).
  • Understanding of the OOP (object oriented programming) principles.
  • Understanding of web-based technologies and client-server model concepts.
  • Computer Skills: advanced MS office (particularly MS Visio, PowerPoint, MS Project), MS SQL Management Studio.
  • .NET basics or Java knowledge is a plus.
  • Configuration or programming experience is a plus.

Organizational relationships:

  • Directly report to Project Manager;
  • Get support and consultations from Head of PMO and IT Director;
  • Report to the Project managers, Head of PMO and IT Director about projects progress, any major issues or concerns;
  • Communicate effectively with all staff;
  • Work co-operatively and provide support and guidance in the respective area for IT staff

Бесплатная предварительная консультация


+7(800) 500-64-22

Пн-Пт с 9:00 до 18:00


г. Москва, ул. Краснопролетарская д.16, стр.2, подъезд 5

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